Hotline: 09666707070,9897501,01978810408



Application Form for ADSL Connection
Instruction: Fill the Application and Submit this to EMEM Systems Ltd.
(Required for New Connection)


Contract Form for ADSL Connection
Instruction: Fill the Application and Submit this to EMEM Systems Ltd.
(Required for New Connection)


Migration Form of ADSL Package
Instruction: Fill the Form and Submit this to EMEM Systems Ltd. You have to submit before 15th day of a month. The migration will affect from the starting of next upcoming month. Please read the Terms and Condition for details.


Renewal Form of ADSL Connection
Instruction: Fill the Form and submit this to EMEM Systems Ltd. Please submit the form with required fees before expiration date of your Package to avoid disconnection. Please help us to help you. Please call us (9850280,9897501) to know your expiration date. Please read the Terms and Condition for details.


Cancellation Form of ADSL Connection
Instruction: Fill the Form and Submit this to EMEM Systems Ltd. You have to submit before 15th day of a month. The cancellation will affect from the next upcoming month.


Application Form for the Correction of information.
Instruction: If you provide the wrong information in application form, it will cause delay of your connection. In that case you have to submit the form as early as possible. You may send the form through fax and confirm us, our FAX No : 02-8814679


Application Form for Fixed IP
Instruction: One fixed IP may be given to the government / Semi government /Autonomous / Statutory Bodies /Government Educational, Training and Research Institutions. Please read the Terms and Condition for details.


Rate Chart
Please let us know for any quarries related to the Packages

+Terms and Conditions for ADSL Broadband

1. Prepaid plans’ tariffs are inclusive of VAT. Post-paid plan tariffs are exclusive of VAT.
2. 2000 Kbps connectivity package is subject to technical feasibility.
3. Speeds mentioned in the Package are maximum download speed; upload is 25% of the download speed.
4. Service is on best effort basis i.e. maximum limit of the mentioned bandwidth is not ensured at all times.
5. Fresh set up and configuration charge shall be applicable in case of shifting the connection, if required.
6. Prepaid Package change is not allowed during plan time.
7. After expiry of the subscribed package’s plan time. The customer can renew the same package. In such case, no setup and configuration, registration charge and renewal charge will be applicable.
8. The customer can change the package. Within same category, no charges will be applicable in case of changes to the higher bandwidth package but 50% of setup and configuration charge will be applicable in case of changes to the lower bandwidth package. If the customer changes package from one category package to another category package, in such case, 50% of the setup and configuration charge of the new package will be applicable. However, no new registration charge will be applicable
9. No refund of the prepaid plan package value will be made, if surrendered/abandoned the connection within plan time.
10. No fixed IP will be provided in general. But one fixed IP may be given to the government/Semi-government/Autonomous/Statutory Bodies/Government Educational, Training and Research Institutions. In such case charge of Tk. 50.00 per month shall be applicable. The packages do not include any email account.
11. BTCL is not responsible for installation and maintenance of the CPE (Customer Premise Equipment). However, customer may contact BTCL’s enlisted/nominated support service providers for the installation support. Until enlisted/nominated support service providers are available or the customer wishes to subscriber the service directly from BTCL, BTCL shall charge Tk. 600 for initial setup and configuration service at customer end, if required. For further visit to customer’s premise charge of Tk. 150 per visit will be applicable.
12. For Standard monthly post paid plan full charge will be applicable if service is commissioned between 1st day and 15th day of the month. Half of the monthly charge will be applicable if service is commissioned after 15th day of the month.
13. Prepaid plans will automatically be expired at the end of subscribed period, if not renewed.
14. BTCL is responsible for delivering the service on a single point to the customer premise. This will be a PC or Laptop. However, further extension (if required) of the connection will be customer’s responsibility.
15. If the customer has to change the existing subscribed packages due to revision of the ADSL tariff structure, no additional charge will be applicable in that case.
 



Contact US

EMEM SYSTEMS LIMITED.

Address:

House # 03 (6th floor),
Road # 07, Block # F, Banani, Dhaka-1213

Contact:

Tell:09666707070,02-9850280, 9897501
Email: adsl@ememsystems.net
Call Center: 09666707070,88-02-9850280, 9897501
 
     
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